International Women's Day Gala

An experienced financial services executive, Harriet leads with purpose and drives impact. Prior to her retirement in 2022, she served as Vice President Global Contact Centre at RBC Royal Bank, where she led a team of over 3000 banking professionals, providing strategic and operational oversight, accelerating digital adoption, sales and revenue growth. In earlier leadership roles at RBC Caribbean and as Regional Vice President for RBC in the Greater Toronto Region, Harriet led senior teams across complex and geographically disbursed markets, navigating transformational change while empowering a client-centric and engaged employee culture. She is a driving force behind initiatives that prioritize the advancement of women and underrepresented groups in leadership roles. She was one of the executive mentors in the RBC Global Women in Leadership Development Program. A strong believer in giving back she has participated in formal mentoring programs for young people including the Black and Indigenous community. She has also served on the boards of several non-profit organizations, including Tyndale University, a private Christian university where she is currently Chancellor. Committed to making a difference in the lives of others, Harriet continues to serve as a mentor, sponsor and a model for excellence across all demographics. She is the humble recipient of several awards & recogntion, including:

• In 2024 – The Power of Inclusion Annual Leadership Award named in her honor: Council of African Professionals
• 2020 – Top 100 Accomplished Black Canadian Women: 100ABCWomen
• 2017 – RBC Global Citizen Award, and the BBPA Harry Jerome Youth Advancement Award
• 2016 – Professional Achievement Award: Afroglobal Television